Privacy Policy

Please call or fill out our form to book a venue or to learn more about our venue, catering, and dining options. Contacting us on this form does not automatically put you on the books. Someone from Crossroads Hospitality Group will be in touch with you to discuss your needs with you in greater detail.

Lake City Creative Alliance values your privacy and is committed to the lawful and transparent collection and use of personal data. This notice is intended to help you understand how we (including our affiliates) collect, use, share, store, and protect your personal data. If at any time you have questions about this notice, please let us know.

Our sites

This notice applies to personal data we collect, including through our websites, mobile apps, online portals, electronic forms, surveys, and interactive exhibits (collectively, “our sites”).

Changes to this policy

We reserve the right to change this Privacy Policy from time to time.  When we do, we will post the changed Privacy Policy on this page.

Supplemental Privacy Notices

This notice may be supplemented by a supplemental privacy notice applicable to a particular interaction with us, which will be embedded in this notice.

Links to third-party Sites

This notice does not apply to any third-party sites that may link to, or be accessible from, our sites. Your interactions with these sites are governed by the third parties’ applicable privacy notices, statements, or policies. We encourage you to read the privacy policies of those websites to understand how your information is treated there.

Collection of personal Information

We collect your personal data when you voluntarily provide it to us. For example, you may give us: your email address, country of residence, and areas of interest if you choose to receive newsletters, updates, or other information from us; your contact information, and any other personal data you choose to include, if you email, text, or instant message us, or contact us through our sites; and any personal data contained in, or included with, any proposal documents, feedback, comments, photos, videos, or other information you submit via online portals, forms, surveys, or interactive portions of our sites.

It is always your choice whether to provide this personal data. However, some personal data must be provided to participate in certain programs, activities, or events (such as to sign up for a newsletter, apply for a job, or register to participate in one of our events), so the decision not to provide information might limit or eliminate certain functions of our sites or your ability to participate. Please do not disclose more personal data than is requested.

Personal data you provide about others

Do not provide personal data about others unless you are authorized or required to do so by contract or applicable law. You may provide personal data on behalf of another person if you have provided them with a copy of this notice and any applicable supplemental privacy notice and obtained their explicit consent. We may ask you to provide evidence of that notice and consent.

Data We Receive from Third Parties and Other Sources

We may receive personal data about you from other sources, including your company/organization, professional references, publicly-available sources, third-party analytics providers, and other third parties. For example, we may receive your personal data if: someone at your company/organization designates you as a contact person for that company/organization or includes information about you in proposal documents; another visitor includes it in any feedback, comments, photos, videos, or other information submitted via online portals, electronic forms, surveys, or interactive portions of our sites; or one of our employees or service providers provides or a third party acting on apparent authority provides it to us when registering you to access our facilities or our sites, apply for a job, or participate in one of our events.

Data We Collect Automatically, Including Cookies and Similar Technologies

We may collect some personal data automatically. For example, when you visit our site, we may collect your Internet Protocol (IP) address, Internet service provider (ISP), and browser type and language. We also may use cookies and similar technologies to collect data about your interaction with our sites, including referring webpage, pages visited on our sites, and crash data. Please see Cookies for more information, including how to manage cookies and similar technologies.

Cookies

To enhance your online experience with us, many of our sites use “cookies.” Cookies are text files that our web server places on your hard disk to store your preferences. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us. But, once you choose to provide the personal information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to your computer. You can opt to have your browser reject cookies without any effect on your use of the Site. If you do that, you may need to re-register with us every time you visit the Site in order to participate in certain promotions. This Privacy Policy does not cover how third-party sites use their cookies.

Children Ages 13 Or Under

Our sites are not intended for use by children under the age of 13.  We do not knowingly collect personal data from children under the page of 13. If you become aware of any personal data we have collected from a minor, please contact us. If we learn that we have collected personal data from a minor, we will take steps to delete the data without notice as soon as possible.

How Do We Use Your Information?

Purposes

We may use your personal data to: send you information you have expressly chosen to receive [with your consent]; review and respond to proposal documents, feedback, comments, photos, videos, or other information you submit via online portals, electronic forms, surveys, or interactive portions of our sites [for our legitimate interests and/or to perform a contract with you]; administer and inform our program strategies and charitable activities [for our legitimate interests]; administer, safeguard, and improve our sites, systems, facilities, events, and other business operations [for our legitimate interests]; protect our rights and the safety of others [for our legitimate interests]; contribute to our archive of information in the public interest [for our legitimate interests]; and/or comply with applicable law, court order, subpoena, or legal process served on us [to comply with legal obligations].

When Do We Share Your Data?

Employees, Agents, Affiliates, Service Providers, And Partners

We may share your personal data with our employees, agents, and affiliates who have a business need to know, our services providers (including contingent workers, consultants, contractors, vendors, and out-sourced service providers) to process it for us based on our instructions and for no other purpose, and with partners that are collaborating with us to fund projects or host events. We do not share your personal data with any third party (including our service providers) for marketing purposes. If you believe personal data you provided to us is being misused by a third party, please contact us right away.

Other Visitors to Our Sites

If you submit feedback, comments, photos, videos, or other information to interactive portions of our sites, such submission may be made publicly available to anyone who visits those areas of our site. Other visitors may access, re-post, or use such submission. Even if you remove or delete your submission, copies may remain in cached or archived areas of our sites or retained by other visitors. Please use your discretion when submitting personal data in these contexts.

Law Enforcement

We may share your personal data with law enforcement, other government agencies or authorities, or third parties as required by applicable law, court order, subpoena, or legal process served on us.

How Do We Store and Protect Your Data?

Storage Period

We will store your personal data until it is no longer needed to fulfill the purpose(s) for which it was collected or as otherwise required or permitted by law. After such time, we will either delete or anonymize your personal data or, if this is not possible, we will securely store your personal data and isolate it from any further use until deletion is possible. We may dispose of any data in our discretion without notice, subject to applicable law. Please contact us if you would like more details regarding our retention periods for different categories of personal data.

Protection

As the transmission of data via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our sites and any such transmission is at your own risk. However, we maintain appropriate technical and organizational measures, including performing regular self-assessments, to prevent unauthorized disclosure of, or access to, personal data. We limit access to personal data and require that employees authorized to access personal data maintain the confidentiality of that data. We hold our service providers to at least the same data privacy and security standards to which we hold ourselves.

How Can You Access and Control Your Data?

Access and Control

Generally, newsletters, auto-generated emails, and updates from us will include links to access, correct, or delete your personal data and to manage any subscriptions directly. If you wish to obtain confirmation that we hold personal data about you, access, correct, or delete your personal data, withdraw any consent you previously provided to us, or object to or restrict our processing of it in any other context, please contact us. We will respond to all legitimate requests within 30 days.

What Additional Data Do We Collect About Event Participants?

Event Registration

When you register to participate in one of our events, we will ask you to provide your name, email address, company/organization, professional title, email address, phone number, emergency contact name and phone number, and any dietary or disability-based accommodation needs. In addition, if you participate as a presenter, panelist, or facilitator at the event, we may collect your photograph and presentation materials. We may also collect feedback and evaluations about you as a presenter, panelist, or facilitator. We will indicate on the form which data is required. Please contact us if you have any questions about why certain data is required.

Event photography and audio video recordings

We frequently take photos and record audio and/or video in public areas of our events. If so, we may make and store photographs containing your likeness and recordings of your voice and likeness. We may associate your image and the sound of your voice with your name if you are identified during the recording or identify yourself by name.

How Do We Use This Additional Data?

Event Registration

We may use this information to register you to attend the event [with your consent]; send email to you (and your assistant if one is indicated) to confirm your registration and provide you with updates regarding the event [with your consent]; print your physical badge at the event [for our legitimate interests]; track and administer dietary and physical accommodation requests [with your consent]; review and potentially share your photo, materials, and other information you have authorized us to share with other event participants [with your consent and for our legitimate interests]; send you reports, materials, and updates [with your consent]; contact you about future events [with your consent]; review and respond to feedback, comments, photos, videos, or other information you submit via registration forms or post-event surveys [for our legitimate interests]; administer, safeguard, and improve our event operations [for our legitimate interests].

Event photography and audio or video recordings

We may use, edit, copy, exhibit, publish, or distribute photos and audio or video recording for any charitable purpose relating to the event itself or foundation events in general [for our legitimate interests].

How You Can Access and Control This Additional Data?

You may update your registration information anytime by going directly to your registration account. If you wish to access or correct other personal data, or object to our data processing, please contact us. Please note that neither changes to, or deletion of, such personal data will alter personal data already relied upon or no longer in our control.

Cookies and Similar Technologies

Cookies

Our sites may use cookies, which are small text files stored on your computer or device when you access a website. More information about cookies is available at www.aboutcookies.org. We use cookies to remember you and your preferences and help us understand how you engage with our sites.

Click-through URLs

If you “opt in” to receive newsletters, updates, or other information from us, our emails may use a “click-through URL” linked to content on our sites. When you click one of these URLs, they pass through a separate web server before arriving at the destination page on our sites. We use this click-through data to help us understand how recipients respond to, or interact with, our emails.

Third-Party Cookies and Similar Technologies

Third-party analytics services

We use third-party analytics services, including Google Analytics and others, to collect information about your use of our sites and enable us to improve how our sites. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners. Google Analytics and other third-party analytics services use cookies and similar technologies to collect information about use of our sites and to report website trends to us, without identifying individuals to us. We use this information to see the overall patterns of usage on our sites, help us record any difficulties you have with our sites, and tell us whether our communication efforts are effective.

Social media and video sites

If you choose to share our digital content with friends through social networks, such as Facebook and Twitter, or to watch a video posted to a third-party media site (such as YouTube), you may be sent cookies from these third-party websites. We do not control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Contact us:

Mail: Lake City Creative Alliance - P.O. Box 1238, Lake City, South Carolina 29560. Email: info@lccreativealliance.org